Privacy Policy

At Crystal Clean Car Care, we prioritize the privacy and security of individuals who engage with our online platform and services. This policy outlines how we collect, use, and protect your personal data in compliance with the GDPR and relevant Australian privacy laws.

Information We Collect

We collect information that you provide directly to us when booking our automotive services or contacting us, as well as data collected automatically through your use of our website.

• Personal identifiers such as your name, address, phone number, and email address
• Vehicle information relevant to service delivery
• Billing and payment details when applicable
• Technical data including IP addresses and browsing behavior on our site

How We Use Your Information

Your personal data is used solely to provide, maintain, and improve our car care services and your experience with our platform.

• Processing service bookings and appointments
• Communicating service updates and confirmations
• Managing payments and invoicing
• Improving our services and website functionality
• Complying with legal obligations and protections

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary to deliver our services or comply with law.

• Service providers involved in processing payments or managing bookings
• Regulatory authorities as required by law
• Authorized agents or subcontractors under confidentiality agreements

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal data. You may also object to processing or request data portability where applicable.

• Request details of any personal data we hold about you
• Withdraw consent to direct marketing communications at any time
• Notify us of inaccuracies for correction or completion
• File a complaint with a data protection authority if you believe your rights are violated

Security of Your Information

We implement technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described or to comply with legal obligations.

Contact Information

For any questions or requests regarding your personal data or this privacy policy, please contact us by mail at:

By using this service, you acknowledge and consent to the collection and processing of your information as described in this policy.